Terms and conditions

All non UK orders please contact us here

 

How to order:

Order online
Find the products you want to order by browsing the website and then pay online using our secure facility. Alternatively, you may wish to pay by PayPal. You will receive a confirmation e mail which will contain your order number. Our web site is VeriSign Secured. Buy with confidence, the web site is secure when you go to the check-out, this is when the padlock and the https appears. 

Order by Post
Send your order by post to 30 Degrees South UK Ltd - 8 Turnstone Close, Rugby, Warwickshire, CV23 0WF.. If you write out your order please print clearly and include quantity,  item description and item cost. Print your name and delivery address clearly and include payment. If you are paying by cheque, please make the cheque payable to  30 Degrees South UK Ltd.

How you can pay
We accept payment through PayPal from the following cards: Visa, AMEX, Mastercard, Maestro, Delta.  We can accept WorldPay payments in £GB  We also accept Bankers draft in Pounds Sterling, Postal orders, Cheques (£ Pounds Sterling only) and Cash (send by recorded delivery). Please allow 21 days for delivery if paying by cheque.
Cheques must be made payable to 30 Degrees South UK Ltd

We accept All Credit cards through paypal

 
How orders are processed
We aim to deliver your order right away. Certain items may take longer (if out of stock). Orders placed at the weekend are processed on the next working day. This is usually Monday with the exception of Bank Holidays.

Refunds
If any books or DVDs need to be returned for a refund please repackage them carefully and enclose your details and an explanatory note. Postage will not be refunded in certain cases.

Exchanges
If you need to exchange goods please repackage them carefully and enclose a note with your address, action to be taken and a repeat postage charge. If your order was faulty upon receipt or incorrectly supplied by 30 Degrees South UK then no postage charge need be enclosed.

Credit Card Security
All information including credit card is transferred across the Internet using 128-bit SSL encryption.


How to Return a Book, DVD or Model

Return by post

You can return items to us free of charge - the card you used to pay will be refunded within 28 days.

What you need to do:

  • Place the items into their original packaging and make sure the parcel is sealed securely. You should also place a copy of the despatch note you received with your order into the parcel.
  • For refunds: once we have assessed the items, the money will be put back on to the credit/debit card that was used to place the order online.

This returns policy does not affect your statutory rights.

Cancelling an order before despatch

If you change your mind after placing an order, you can cancel it at any time before we despatch it. Please email your cancellation to steve@30degreessouth.co.uk You will need to give us your name and address details.

 

We accept All Credit cards through paypal

 

All non UK orders please contact us here