Delivery

Shipping - an explanation

We use a variety of services and carriers to ensure the best options for our
customers. Lighter packages will be sent via Royal Mail 2nd class, recorded
or special delivery if insurance is required. Heavier packages use courier
services. As a rule of thumb, heavier packages are automatically insured
against loss.


OVERSEAS OPTIONS (Please contact us regarding overseas, non-UK purchases)

Priority mail - typically takes 4-7 working days.
Economy mail - typically takes 7-12 working days.
Surface mail - typically takes 2-12 weeks.
Standard mail - typically takes 10-21 working days
Courier shipping - typically takes 2 working days.

Books sent via priority mail can be insured if outside North America;
courier shipping is automatically insured, and is the only insured option
available for shipments going to North America.

How to Return a Book, DVD or Model

Return by post

You can return items to us free of charge - the card you used to pay will be refunded within 28 days.

What you need to do:

  • Place the items into their original packaging and make sure the parcel is sealed securely. You should also place a copy of the despatch note you received with your order into the parcel.
  • For refunds: once we have assessed the items, the money will be put back on to the credit/debit card that was used to place the order online.

This returns policy does not affect your statutory rights.

Cancelling an order before despatch

If you change your mind after placing an order, you can cancel it at any time before we despatch it. Please email your cancellation to steve@30degreessouth.co.uk You will need to give us your name and address details.